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How come my funds are not showing correctly in my wallet?

This could have many causes, for example a small connection error of your internet provider, or the blockchain being slow for example. You can do the following to try and solve the issue:

  1. Refresh the page
  2. Clear your browsers cache
  3. Try another browser
  4. Try another device (if possible)

If all this doesn’t work please contact our support through our LiveChat on our website at the bottom left.

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